There is a field on the member account record called Dividend Post Code. This field is usually blank indicating that dividends will be earned normally as per the product configuration.  However, in rare instances a credit union may wish to flag individual member accounts so they do not earn dividends.  To accomplish this, input an 'X' in the Dividend Post Code field through Member Account maintenance and that account will not earn dividends "permanently" or until it is removed.
 
Also, there is another option available if the credit union only wishes to stop the account from earning dividends for the current dividend period (i.e. month or quarter).  Simply input an 'N' in the Dividend Post Code field.  The system will automatically reset the field back to "blank" after dividends post so dividends will be earned normally again.