You've already begun? Even through our product demonstrations, our sales staff have gathered information that will be used for a successful transition. You will be assigned a Conversion Coordinator who will contact you approximately 6 months prior to your assigned conversion date.  The next step is a visit to your credit union to meet with key staff for more detailed information about the products and services you offer (this is called the "Pre-Site" visit). On a less technical level, we begin to get information about your internal procedures, training requirements and culture.