There are no configuration options within CU*BASE that would affect this.  The orientation of the pages is hard coded into each document type and is not configurable within CU*BASE.  If a document is printing in the wrong orientation, it is likely due to a configuration issue with the print session or the local printer.
  1. Verify the print session settings:
    1. In this case, it is easiest to rebuild the print session from scratch to ensure all settings are correct
    2. First, close out of the print session if it is signed in
    3. Delete the icon from the desktop
    4. Point your browser to http://updates.cubase.org/
    5. Select your credit union in the list
    6. Click and run the link for "Create GOLD Printer" on the right
    7. Select the correct model in the drop down, enter the printer ID, click OK, then Create
    8. The icon will be recreated on the desktop
    9. Open the printer and assign the correct local printer (How do I do this?)
  2. Verify the Windows print driver:
    1. Follow the instructions from the manufacturer of the printer to install and verify the print driver
    2. If you require assistance, contact CU*Answers Network Services
  3. If the software changes do not affect the orientation, perform a "factory reset" on the printer to restore all settings to default.  For informaiton how to perform this, refer to the printer manual from the manufacturer.