The posting of items will be delayed for the following reasons:
  • The item fails your credit union’s business rules or has holds placed on items from your Automated Deposit Holds and Electronic Deposit Holds configurations.  (These rules are also followed by RDC-IQ.)
  • Your credit union is currently being processed through end-of-day or beginning-of-day.
  • There is system maintenance, a rollover, or an event that impacts system availability.
  • There are communications issues.
In these instances, the item will time out on the posting attempt or be put into pending status for review.  In the case of a time-out, you may manually post the items.  For pending items, the item may be reviewed and released for posting.  After review, there may still be a brief delay until the item is reinserted into the posting process.

If these reasons do not explain why your item was not posted (or was made pending), and you need further additional information, please contact a Client Services Representative for assistance.