The ability to combine credit card statements with the member's regular statement is more a process of a staement print house than it is a feature of CU*BASE. CU*Answers has worked with our local vendor, Sage Direct, for over ten years to build enhanced statement processing for our online as well as our in-house credit unions. When we rolled out credit card statements, Sage Direct developed a sophisticated system to allow us to offer our credit unions a cost savings program by combining the member's credit card statement with their regular statement.
So yes, if you want to combine both credit card and member statements in the same mailing, coordinating inserts and taking advantage of postal discounts and other sophisticated security and accuracy features, we recommend you switch to Sage Direct for all your statement processing needs.