For online credit unions, contact a Client Service Representative or complete the It's Me 247 Configuration Change Request Form (see the link below; requires Microsoft Word) to activate this flag.  AFT and CFT maintenance can each be activated separately.

For self-processors, this is done using OPER Tool #5356 Online Banking Configuration and OPER Tool #5511 Audio Response Configuration.

For a description of how members can update or create new AFT/CFT records in Online Banking, refer to the AFT & CFT booklet (see the link below).

IMPORTANT:  If you have already activated PIB and your members have a PIB profile, remember that the ability to view AFTs is controlled by the member's individual PIB profile settings.  So if AFT was not turned on in your credit union's default PIB profile, or if an individual member modified his or her own profile to deactivate AFTs, then the AFT features would not be visible in Online Banking.