The Name ID verification is designed to provide an immediate "double check" that the correct account number was entered on several entry screen in CU*BASE. CU*BASE can be configured to display a hint as to what should be entered.
Whether or not the hint is displayed depends on how the individual workstation configured. Follow your credit union policies and procedures to determine if the hint should be displayed. To display the hint, use Tool 326 CU Hardware Configuration, select "Terminal/Workstation," and then your workstation. Change the "Name ID Verification" selection to "Name ID with Hint." Save your changes. The next time you access an account, the hint will be displayed.
Refer to the Workstation help topic below for more details on the feature. NOTE: The Name ID hint is used with several other screens. Refer to the help topic for more information.