Remember that the only thing we do on our end is create the files, and we must certify with Quicken/QuickBooks even to do that. So if the problem is in what data the file contains, then we can address that.

However, once online banking generates the file, then the import process is completely controlled by Quicken/QuickBooks, and we have no control over that part of the process, nor can we assist you or your members.  You must contact your Intuit representative for assistance.

NOTE: As of May 2018, Quicken only supports a password length of sixteen characters.  This works fine with It's Me 247 but for now BizLink 247 has a limit of 12 characters. So if a business member has trouble the first thing to try it to change their online banking password to no more than 12 characters.

NOTE:  We provide support for the current version and 2 previous versions only.  If you want to offer this service, you'll need to remind members that they must keep current on software upgrades from Quicken!