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Knowledge Base

How can I contact CU*Answers for CU*BASE software or Technical Support?
Rating: 7.75 out of 10 | Topic: Client Support Name: Jeff M

What causes a member check to be returned as 'Refer to Maker'?
Rating: 9.50 out of 10 | Topic: Share Draft Processing Name: Martha A

What are the differences between an online ASP and in-house e-document strategy?
Rating: Unrated | Topic: Electronic Documents Name: Dave W

When looking at the ATM/Debit or Credit Card Activity screen, what does the indicator in the Type and Transaction Description mean?
Rating: 10.00 out of 10 | Topic: ATM/Debit Processing Name: Stacy B

When a member files Bankruptcy what is the proper procedure to stop member statements and late notices from being mailed to the member?
Rating: Unrated | Topic: Loan / Related Products Name: Sandy H

I accidentally hit my SHIFT key a bunch of times, and a window popped up on my screen that I clicked OK on, and now my keyboard is acting really funny.
Rating: 10.00 out of 10 | Topic: Workstation Support (Software) Name: Rob V

How do I test a topaz signature pad in a Windows environment?
Rating: 7.00 out of 10 | Topic: eDOC Innovations Clients Name: Ryan W

What special characters are allowed in online banking passwords, security question answers, and personalized security questions? Which ones are not allowed?
Rating: 8.67 out of 10 | Topic: It's Me 247 Online Banking/ARU Name: Alycia M

What are the instructions to create an .fdfx companion file for my custom upload to CU*BASE?
Rating: Unrated | Topic: Asterisk Intelligence Name: Stacy B

What is stand-in processing?
Rating: Unrated | Topic: It's Me 247 Online Banking/ARU Name: Dawn M

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