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Knowledge Base

How can I contact CU*Answers for CU*BASE software or Technical Support?
Rating: 7.75 out of 10 | Topic: Client Support Name: Jeff M

What causes a member check to be returned as 'Refer to Maker'?
Rating: 8.00 out of 10 | Topic: Share Draft Processing Name: Martha A

When looking at the ATM/Debit or Credit Card Activity screen, what does the indicator in the Type and Transaction Description mean?
Rating: Unrated | Topic: ATM/Debit Processing Name: Stacy B

What is a GUAPPLE unit?
Rating: 9.00 out of 10 | Topic: GOLD Update Support Name: Jeff M

How do I test a topaz signature pad in a Windows environment?
Rating: 7.00 out of 10 | Topic: eDOC Innovations Clients Name: Ryan W

LegaSuite Client Upgrade Instructions (2021 upgrade to v8.5.4)
Rating: Unrated | Topic: Technical Support Name: Andrew M

What special characters are allowed in online banking passwords, security question answers, and personalized security questions? Which ones are not allowed?
Rating: 10.00 out of 10 | Topic: It's Me 247 Online Banking/ARU Name: Alycia M

How do I find my workstation's IP address?
Rating: 9.00 out of 10 | Topic: Workstation Support (Software) Name: Matt M

What are the instructions to create an .fdfx companion file for my custom upload to CU*BASE?
Rating: Unrated | Topic: Asterisk Intelligence Name: Stacy B

How do I reset an Epson TM-T88III printer in order to clear its memory?
Rating: 7.14 out of 10 | Topic: Electronic Documents Name: Benjamin L

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