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Knowledge Base

How can I contact CU*Answers for CU*BASE software or Technical Support?
Rating: 7.75 out of 10 | Topic: Client Support Name: Jeff M

What causes a member check to be returned as 'Refer to Maker'?
Rating: 8.00 out of 10 | Topic: Share Draft Processing Name: Martha A

What determines where my GOLD documents print?
Rating: Unrated | Topic: Printer Support Name: Jeff M

When looking at the ATM/Debit or Credit Card Activity screen, what does the indicator in the Type and Transaction Description mean?
Rating: Unrated | Topic: ATM/Debit Processing Name: Stacy B

How do I test a topaz signature pad in a Windows environment?
Rating: 7.00 out of 10 | Topic: eDOC Innovations Clients Name: Ryan W

I changed my workstation configuration in CU*BASE to specify a certain "General Printer" ID, but my screen shots are still going to another printer. Why are they not going to the ID I defined?
Rating: Unrated | Topic: Workstation Support (Software) Name: Cory W

What is the procedure for building a print session using IBM Client Access Express for Windows?
Rating: Unrated | Topic: Printer Support Name: Jeff M

LegaSuite Client Upgrade Instructions (2021 upgrade to v8.5.4)
Rating: Unrated | Topic: Technical Support Name: Andrew M

Can I have CU*BASE default the applicable delinquent fine code into that field when I am building a new loan request?
Rating: 7.00 out of 10 | Topic: Loan / Related Products Name: Melissa R

What special characters are allowed in online banking passwords, security question answers, and personalized security questions? Which ones are not allowed?
Rating: 8.67 out of 10 | Topic: It's Me 247 Online Banking/ARU Name: Alycia M

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