Knowledge Base

How can I contact CU*Answers for CU*BASE software or Technical Support?
Rating: 7.56 out of 10 | Topic: Client Support Name: Jeff M

When looking at the ATM/Debit or Credit Card Activity screen, what does the indicator in the Type and Transaction Description mean?
Rating: 10.00 out of 10 | Topic: ATM/Debit Processing Name: Stacy B

After attempting to login to online banking members are receiving a message stating the member number is not valid. What do I do?
Rating: Unrated | Topic: It's Me 247 Online Banking/ARU Name: Julie G

What are the cuasterisk.com network requirements?
Rating: Unrated | Topic: Technical Support Name: Kendra E

What causes a member check to be returned as 'Refer to Maker'?
Rating: 9.39 out of 10 | Topic: Share Draft Processing Name: Martha A

CBX Station Control Deployment
Rating: Unrated | Topic: Technical Support Name: Kyle M

I accidentally hit my SHIFT key a bunch of times, and a window popped up on my screen that I clicked OK on, and now my keyboard is acting really funny.
Rating: 10.00 out of 10 | Topic: Workstation Support (Software) Name: Rob V

A member is trying to log in to online banking and they see this message: "Online access for this account has been disabled. Please contact the Credit union to reset your password." What should I do?
Rating: Unrated | Topic: It's Me 247 Online Banking/ARU Name: Dawn M

How can I use Telnet to test connectivity to the high-availability (HA) server?
Rating: 6.50 out of 10 | Topic: Technical Support Name: Nathan L

How do you go about "pinging" an IP address?
Rating: 10.00 out of 10 | Topic: Technical Support Name: Jeff M