Knowledge Base

How can I contact CU*Answers for CBX software or Technical Support?
Rating: 7.56 out of 10 | Topic: Client Support Name: Jeff M

When looking at the ATM/Debit or Credit Card Activity screen, what does the indicator in the Type and Transaction Description mean?
Rating: 10.00 out of 10 | Topic: ATM/Debit Processing Name: Stacy B

I accidentally hit my SHIFT key a bunch of times, and a window popped up on my screen that I clicked OK on, and now my keyboard is acting really funny.
Rating: 9.31 out of 10 | Topic: Workstation Support (Software) Name: Rob V

What causes a member check to be returned as 'Refer to Maker'?
Rating: 9.39 out of 10 | Topic: Share Draft Processing Name: Martha A

What does the term "ping" mean and why would I use it?
Rating: Unrated | Topic: Technical Support Name: Cory W

A member is trying to log in to online banking and they see this message: "Online access for this account has been disabled. Please contact the Credit union to reset your password." What should I do?
Rating: 7.00 out of 10 | Topic: It's Me 247 Online Banking/ARU Name: Dawn M

CBX Station Control Deployment
Rating: Unrated | Topic: Technical Support Name: Kyle M

What are the cuasterisk.com network requirements?
Rating: Unrated | Topic: Technical Support Name: Kendra E

What’s the best way to monitor branch vault cash balances?
Rating: Unrated | Topic: Teller System Name: Dawn M

How do I use CBX tools to keep track of the beneficial owners on my business accounts and other memberships?
Rating: 9.00 out of 10 | Topic: Back Office Processing Name: Dawn M