All print sessions should be configured for "Prompt Every Time."  Usernames and passwords should not be saved in the session, as this can cause account issues when passwords expire.  To change a print session to use the "Prompt Every Time" setting, please follow these steps:

  1. Open the print session in question
  2. Click the "Communcation" menu
  3. Click the "Configure" option
  4. Click the "Properties" button at the top
  5. For the "User ID sign on" drop down, select "Prompt Every Time"
  6. Click "OK" twice
  7. When prompted, click "OK" to log back into the session

This is a per print session setting, and needs to be set on all affected sessions.  This is also a setting that is per Windows user.  If multiple Windows user profiles are affected by this, the same steps will need to be taken under their Windows profiles to correct the issue.