KBID 1451 Date Created: 11/23/2004 Date Modified: 8/1/2017
This procedure should be used if the member's password expired due to non-use. The error message the member will see reads: It has been more than xx days since you last logged into Online Banking. Your password has expired. Please contact the Credit Union to reactivate your password. (Click the Related Q&A link below for instructions on what to do if the password was disabled due to invalid retries.)