For online credit unions, contact a Client Service Representative or complete the It's Me 247 Configuration Change Request Form (see the link below; requires Microsoft Word) to activate this flag.  You can also define how long the stop pay orders will remain on file before being purged, in # of days or months.

For self-processors, this is done using OPER Tool #5356 Online Banking Configuration and OPER Tool #5511 Audio Response Configuration.

IMPORTANT:  If you have already activated PIB and your members have a PIB profile, remember that the ability to create stop pays is controlled by the member's individual PIB profile settings.  So if stop pay was not turned on in your credit union's default PIB profile, or if an individual member modified his or her own profile to deactivate stop pay, then the stop payment features would not be visible in Online Banking.