What happens is that the delinquent notice level indicator on the member's account retains the last level until the loan is brought current. Therefore, all members who had a level 1 notice already sent are showing they completed level 1 and therefore will not send another level 1 even though it is now set at 11 days versus the old setting of 5 days. This applies all the way up the line.

This means that all those that did get a level 1 notice at five days won’t generate a notice until they are 30 days now - a 25-day spread. So you should look to see the next set of notices coming out when the current loans go 11 days delinquent. If the adjustment was made, say, on the 16th of March, you should see those notices in the print queue on the 26th.

After all the levels catch up they will generate as normal.