Sage Direct, Inc. is our partner that provides our online credit card statement processing. Please send your requested changes to the Client Service Department (csr@cuanswers.com) who will coordinate these changes with Sage Direct. You will recieve a draft 'proof' of the updated page for approval. Once the approval is recieved, Sage Direct will be notified as well as our CU*SPY implementation team. The charge for these updates is currently $250.00.