Our policy is to adhere to PCI Data Security Standard/Security Audit Procedures mandates (these are the rules from Visa about how ATM, Debit, and Credit Card information is protected) which read as follows:
3.3 Mask PAN when displayed (the first six and last four digits are the maximum number of digits to be displayed).
Note: This requirement does not apply to employees and other parties with a specific need to see the full PAN; nor does the requirement supersede stricter requirements in place for displays of cardholder data (for example, for point of sale [POS] receipts).
If employees need to be able to look up full, unmasked ATM and debit card numbers, grant these employees access to Tool #11 ATM/Debit Card Maintenance and/or Tool #12 Update/Order Online Credit Cards.
For access to OTB credit card numbers, uncheck the "Mask OTB CC number" box in the fourth screen of CU Parameter Configuration (Tool #5435 Processing CU Parameter Config). Once this is unchecked, employees will be able to see the full card number on the "Member Plastics/OTB Products" screen that lists the OTB credit cards (accessed via the OTB (F17) button from Inquiry). NOTE: The full number is available when this screen is accessed via Inquiry only and not Phone Operator.