Yes. Since this vault is a shared resource, it's important that we all do our part to keep it running as efficiently and smoothly as possible for everyone who uses it. One of the ways to do this is to use appropriate settings when scanning hard-copy documents in to be stored in the vault.
For
photo IDs, the rules are baked right into the CU*BASE software, so if you scan an ID, the ProDOC system will automatically optimize the image to use grayscale, 100 dpi resolution, and a scan size of "business card" (3.5"x2.2"). Not only does this make the photo image smaller so that it takes up less space in the vault and loads faster, but it ensures it fits into the pop-up window that CU*BASE Teller Processing uses when serving members at the teller line.
For
other scanned documents, the same basic settings also apply:
- Black/White
- Resolution of 100 dpi (200 dpi maximum)
- Try breaking longer documents into more than one image if there are many pages
Even CUs with their own in-house vaults are advised to use similar settings and to avoid scanning in color, to avoid storing excessively large documents on the server that can potentially slow down performance for other users, should the image ever need to be retrieved.