Scenario A: Company controls access to BizLink 247 and PIB-MLO (credit union still can support)

If the company elects to use PIB-MLO, your credit union will only need to set up an initial administrator user in CBX. Then the business will have a user that can log into PIB-MLO who can manage online banking access, including adding additional users and resetting passwords. 

Scenario B: Credit union controls all access to BizLink 247 (business does not use PIB-MLO)
 

If your credit union elects to control the access to BizLink 247, your credit union can use CBX to create profiles for all of the users needing access to BizLink 247, granting each user permissions, and assisting with all of the password resets. 

Scenario C: Credit union controls access to BizLink 247 (business uses PIB-MLO only to reset passwords)

If your credit union elects to control the access to BizLink 247, your credit union can use CBX to add all of the company users needing access to BizLink 247, granting each user permissions, and assisting with password resets. However, you can also set up a company user with password reset privileges only to assist with the resetting of BizLink 247 passwords.  This way the company will not have to call your credit union to reset a password.