One reason could be that the member's loan account is not actually attached to the category for which you increased the disbursement limit. Here's the usual procedure for increasing a limit when the category also needs to be adjusted:
- First verify the correct loan category code by viewing the Visa loan account in Member Account Inquiry.
- If the member's disbursement limit needs to be greater than the category will allow, you first need to launch Tool #458 "Loan Category Configuration" and select the category you noted on the previous step. On the second screen, adjust the disbursement limit for that loan category as appropriate.
- Next, launch Tool #20 "Update Acocunt Information" (shortcut: acct), enter the member's account number and increase the disbursement limit for this member.