Changing the member's name via Tool #15
Update Membership Information does not automatically change the member's name in the PLASTICS file. You would need to access Tool #11
ATM Debit Card Maintenance, highlight the member's card, and select "Reorder Card/PIN." You will then be able to change the member's name and order them a debit card with the correct name information. Before selecting Add/Update, make sure you only select "Order Card," and deselect the "Order PIN" and "Send Maintenance" boxes.