The Internet Retailer Support Center (IRSC) is a support desk at CU*Answers for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites for forms saved in different places! Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.
The IRSC focuses on the free Mobile Wrapper App provided by CU*Answers. IRSC Account Executives work with CU*Answers clients to fulfill the necessary prerequisites to launch these mobile apps to the appropriate app stores for mobile devices.
Additionally IRSC has launched a new online member application processes and has taken over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.