This procedure assumes the printer is attached directly to a PC. Load the correct print drivers on the PC and ensure that you can produce a Windows test page.
Open the Client Access print session and cancel the sign-on dialog box. From the Communication menu, choose Configure, then click the Setup... button. Set the printer model to *WSCST, set the drawer settings to Letter (8.5 x 11 inches), and put a checkmark in Printer Supports ASCII code page-899. Click OK until prompted to sign on again.