I am receiving the error "Unable to cast COM object of type 'Microsoft.Office.Interop.Excel.ApplicationClass'" when I attempt to click on one of the Excel download buttons on a CU*BASE GOLD dashboard. I have Microsoft Office 365, which is supported for this feature. Is there something I can do to stop getting this error?

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I am receiving the error "Unable to cast COM object of type 'Microsoft.Office.Interop.Excel.ApplicationClass'" when I attempt to click on one of the Excel download buttons on a CU*BASE GOLD dashboard. I have Microsoft Office 365, which is supported for this feature. Is there something I can do to stop getting this error?

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This error message may indicate that an Office DLL is not registered correctly on that workstation. The suggestion per Microsoft is to run a "Repair" option on Microsoft Office. This requires Local Admin privileges so you may have to ask your IT team for help.

Launch the Windows "Add or Remove Programs" applet
Find Microsoft Office 365 in the list and click the "Modify" option
You'll be prompted for a Local Admin password
Then try the "Quick Repair" option, responding to prompts as they appear

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I am receiving the error "Unable to cast COM object of type 'Microsoft.Office.Interop.Excel.ApplicationClass'" when I attempt to click on one of the Excel download buttons on a CU*BASE GOLD dashboard. I have Microsoft Office 365, which is supported for this feature. Is there something I can do to stop getting this error?

https://kb.cuanswers.com/cuanswers/ext/kbdetail.aspx?kbid=4374

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