In this tool, you can request which date range to view. For example, in February, you can view Jan 1 through Jan 31. However, if you run this same date range in March, you may see different results. This is because this dashboard requires a MASTER record (an open membership) to display the refunds for that account. If a member received a refund, then subsequently closed their account, the total count of fee refunds are no longer displayed, thus resulting in different counts.