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For General Support and CU*BASE Assistance:

Use the AnswerBook to submit a question to the Client Services and Education team. You can access the AnswerBook via a CU*BASE session by selecting the @ symbol and asking a question, or by logging in and asking a question. 

You can also call 616-285-5711 or 800-327-3478 and follow the menu prompts to reach a representative. 

For Technical Support: 

Use the ConnectWise ticketing system to submit a question to the Network Services team.  ConnectWise Client Portal Login

Or you can email the Network Services team at helpdesk@cuanswers.com. 

You can also call 616-285-5711 or 800-327-3478 and follow the menu prompts to reach a representative.