The program looks at your configurations and uses the following criteria when evaluating which accounts should be suspended from dormancy based on how your configuration is set up. Monitoring for dormancy status occurs every day during end-of day processing.  A member is considered dormant only after passing through the following verifications every day:

• If the Last contact date on the member’s MASTER record is less than the configured dormancy period, the membership will not be considered dormant.  
• If the Exclude from dormancy monitoring flag on the member’s MASTER record is checked, the membership will not be considered dormant.  
• If any certificate accounts (Application Type CD) exist, regardless of activity, the membership will not be considered dormant.
• If any loan accounts (Application Type LN only) exist, regardless of activity, the membership will not be considered dormant.
• If the Last transaction date on any account, open or closed (MEMBER1-6, ACHIST1-6), is less than the configured dormancy period, the membership will not be considered dormant.  
• If the Open date for all accounts under the membership is less than the configured dormancy period, the membership will not be considered dormant.
• If the dormancy configuration includes any of the optional exclusions, including OTB, household, and multiple membership exclusions, and the member meets any of those conditions, the membership will not be considered dormant.
• If any account is found to be suspended from dormancy, all accounts for that membership will be suspended.  

Remember you can remove an account(s) from dormancy by deleting them from the dormancy list.  Or you can reinstate them on the dormancy list by changing the date in the reinstate screen under each account under the membership.