Some merchants like Walmart and McDonalds are processing all debit card transactions as PIN (or Pinless PIN), even though the member selects to run the transaction as "credit." Therefore it's going against their daily PIN limit, not their daily signature limit, which confuses members and causes the card to be rejected more often. Is there a way these limits can identify a Pinless PIN transaction and not count it against their daily PIN limit?

Welcome Guest | Log In |

Article

Related Content (1)

Unfortunately, not at this time. You have a couple of options:

You can reevaluate your current limits by analyzing your member activity and make any needed adjustments. For example, Tool #976 Where Your Members Borrow will let you filter based on a merchant name, like Walmart. If your members frequent merchants that use Pinless PIN processing heavily, you might elect to raise your daily PIN limit to more closely match your signature limit.
As another option, if CU*BASE is checking your daily limits for you, you can choose to turn off that feature and have your vendor check limits instead.

Contact SettleMINT EFT at SettleMINTEFT@cuanswers.com if you'd like more advice or assistance.

Poor

Outstanding

(0/10)

What suggestions do you have to make the content better?

Comments left here will not be responded to. Please click Contact Me if you wish to be contacted

Submit

https://kb.cuanswers.com/cuanswers/ext/kbdetail.aspx?kbid=5059