There are two ways to change the signature line text for your credit union’s email messages. Tool #1058 Member Connect Message Maintenance allows you to make changes to your messages but does not offer the ability to send messages. Tool #497 Member Connect Marketing Tools allows you to make edits and send. Refer to the Getting Started with E-Statements booklet for more details. The following will help you make signature line edits through Tool #1058.

CHANGING THE SIGNATURE LINE TEXT
With email messages, you need to include your credit union name and contact information in a "signature line" but with online banking messages, since the member is already logging into their account, this type of formal signature line is really unnecessary.

Because you can send email messages and online banking messages through the same channel, CU*BASE allows you to send a separate "message" called the Signature Line (code SL). This message is automatically tacked on to email messages, but not online banking messages.
  • If you do not want to use the SL message, simply leave the message blank and include the personalized information in the text or the e-Statement message itself.

1. Launch Tool #1058 Member Connect Message Maintenance.
2. In the Message type field type SL.
3. Select the message and select Change.
4. Type the text for the signature line.

You may only enter five lines of text in your SL message.
To go to a new line, press both the Ctrl key and Enter at the same time.

5. Press Enter to save your changes.

This is the signature line that is used for all Member Connect email messages sent out for your credit union.