There is currently no mechanism to simply transfer account data from one membership to another. This would cause issues with credit reporting and would require a lot of cleanup work in eOscar as well.
The better method is to close the account and reopen a new one.
Note: Previous credit reporting history will remain under the closed account. Transaction history cannot be transferred to the new account but will be available on the closed account for the normal retention period (usually 18 months) or via account statements.
Here are the recommended steps:
- Review any ACH distributions set up on the existing loan (take notes so you can recreate these later)
- Review any AFT payments set up to the existing loan (take notes so you can recreate these later)
- Perform an account adjustment on the existing loan account to clear out accrued interest (offset back to the income GL)
- Use Tool #20 Update Account Information to :
- Use the "Credit Reporting Info" button and change the Credit bureau comments code to AT (account closed due to transfer)
- Open a new membership as usual
- Create a new loan
- For the amount, use the current balance on account (so that it will match what's at the bureau already)
- Use the same interest rate and payment amount as the old loan, and let the system calculate the rest
- Attach the same co-borrowers as on the existing loan account
- Disburse the new loan as a transfer to pay off the old loan account (this will close the old loan)
- Use Tool #20 Update Account Information on the new loan account:
- Update the Next Interest Calc date to be the same month and year as the last payment date of the old loan (this will force the system to re-accrue interest on the new loan, since you cleared off accrued interest on the old loan in step 3)
- Verify the maturity date and review date and adjust as needed (if the old loan was ever delinquent, they might not match)
- Note: You do not need to do anything to the credit bureau reporting code on the new account.
- Recreate ACH distributions to the new loan as needed
- Recreate AFT payments to the new loan as needed
- During the following month (after the new loan has reported once) verify the acct in eOscar. Check with your rep for assistance if there's anything you need to adjust.