Yes, your credit union can customize the email message sent to a member when a Remote Deposit check is rejected. The email can include your credit union name, phone, email, and a link to your website. 

The following fields can be included in the message sent to the member:
  • Serial Number
  • Amount
  • Rejection Reason
  • Rejection Explanation
Refer to the eDOC Innovations store tile below for more details.