You may have noticed that when you change your screen size to Large or Extra Large on the Preferences screen in CU*BASE, your session is dropped to a "green" screen. This is an issue that we are aware of, and as we transition to CBX, we have decided to discontinue support of the Large and Extra Large screen sizes. CBX allows for custom sizing and zoom features for all screens. You can find updates on the CBX transition on the CBX webpage.

If this is creating obstacles for your credit union staff, you can reach out to CU*Answers Network Services for configuration adjustments that may resolve the issue.