There are mandatory fields which need to be filled out differently for dishonored returns.  Make sure to have the original item information as well as the dishonored return item information as this will help to speed up the process.  

You may need to add this manually and choose the appropriate code for your reason. CU*Answers cannot advise which code to use or the ACH rules that surrounds each item. If you need further guidance, please feel free to reach out to the FRB directly.

The ACH return codes and process are outlined in the topics below.