Access to any iSeries system is controlled by a User ID (profile) and Password (sometimes referred to as the “terminal” or "workstation" password). The minimum length of the password depends on the processor.  Following are the criteria for CU*Answers online clients, effective November 2019:
  • Require 1 digit (numeric)
  • Require at least 1 uppercase character and at least 1 lowercase character
  • Username cannot be used within a password
  • Minimum length of a password must be 8 characters
  • Maximum length of a password will be 20 characters
  • Require 1 special character
  • Passwords will expire every 30 days
  • Password cannot match the last 32 passwords used
Changes to all terminal passwords are forced every 30 days.

After three (3) sign-on attempts with the incorrect password, the system will lock the User ID out and the User ID will have to be reset by an authorized credit union Security Officer.