1. Make sure the pad is connected to a known working PC, not a laptop.

2. Connect the pad using a Y adaptor. This Y adaptor should have a serial connection on one end and both a serial and PS/2 connection on the other. Connect the single Serial end to the Pad and the other serial connection to the computer. Next connect the PS/2 connection to a free PS/2 port on the computer. This is required to supply the pad with the necessary power. If there is a conflict with port availability adapters are available to convert the PS/2 connection to USB or to split the PS/2 port so it can accommodate 2 connections.

3. Proceed through the install utilizing the disk that came with the pad. When prompted for the pad model supply the model on the back of the pad, however when next prompted for the model suffix such as "HSB" or "BHSB" from the back of the pad, you MUST choose "BHSB" regardless of the designation on the back of the pad. This will provide a higher BAUD rate which the pad requires to function.

4. Select the first available COM port with the lowest number, and proceed through the rest of the install.

5.  Once you have completed the steps above, you can verify that the pad is working by using the DEMO.OCX program that was installed along with the drivers for the signature pad.  If this program does not already have a short cut on your desktop, it can generally be found in the C:\WINDOWS\SigPlus directory.  Please note, that because this is a serial device, you may have to restart your PC to cause the pad to be fully recognized by the computer.