When the member starts and then cancels the document signing process a pending application is created. They can do this repeatedly, for example if they have technical difficulties, and each time a new pending application is created. These pending applications are not tied to the final completed booked CD, Share Draft, or Share Secured loan by the member.
If the member starts and stops and then later completes the process, your loan department may need to do some investigation to determine which pending applications require follow-up. (Remember that all pending loans are deleted after 90 days.)