For General Support and CU*BASE Assistance:
Use the AnswerBook to submit a question to the Client Services and Education team. You can access the AnswerBook via a CU*BASE session by selecting the @ symbol and asking a question, or by
logging in and asking a question.
You can also call 616-285-5711 or 800-327-3478 and follow the menu prompts to reach a representative.
For Technical Support:
Use the ConnectWise ticketing system to submit a question to the Network Services team.
ConnectWise Client Portal Login
Or you can email the Network Services team at
helpdesk@cuanswers.com.
You can also call 616-285-5711 or 800-327-3478 and follow the menu prompts to reach a representative.