My member has four phone numbers associated with their membership. Can they use any of these numbers for muti-factor authentication (MFA) for "It’s Me 247"?

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My member has four phone numbers associated with their membership. Can they use any of these numbers for muti-factor authentication (MFA) for "It’s Me 247"?

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Yes. Any of the numbers that are associated with the membership could technically be used for MFA for a personal online banking account login. The member must select a cell phone that can accept a text message.

A phone number cannot be used to authenticate with business banking (BizLink 247). You can only configure to have MFA authentication sent via email to these users, and the email used is the address associated with each individual business employee.

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My member has four phone numbers associated with their membership. Can they use any of these numbers for muti-factor authentication (MFA) for "It’s Me 247"?

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My member has four phone numbers associated with their membership. Can they use any of these numbers for muti-factor authentication (MFA) for "It’s Me 247"?

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