The member’s experience with MFA for personal information changes and at login is very similar. They are presented the same window to select a phone or email and then the same second screen to enter the one-time passcode sent to them. The code word length and time available to enter the code is the same.

The difference is the ability of the member to opt to register their device during the MFA login process (so they will not need to use MFA for a configured length of time).
  • The personal information update MFA lasts for the online banking session and expires when the member logs out of online banking. The next time the member logs into online banking and wants to change their personal information, they must first authenticate using MFA (if required by your credit union).