No. These settings are controlled by CU*Answers and cannot be changed by your credit union. CU*Answers CSRs will be responsible for updating these security settings in your custom training environment as changes are made with software releases.

In order to keep up with new tools as they are added or changed over time, we will automatically take a snapshot of the current status for the 4 IDs (plus the special administrator ID) and retain those after the files have been refreshed and your employee data cleared out of the CTE each quarter.