Yes!  As a companion to your dormancy monitoring, you can now monitor stale or expired online banking passwords using the new report generated via Tool #161 Audit Disabled/Inactive PIN/PWs Rpt.  This report lets you specify a range of “last login dates” (for example, to include members who last logged in more than 90 days ago) and see a list showing the member’s name and phone number and the number of days since they were last logged in.

If your credit union does not take advantage of the non-use expiration feature to control member access to online banking, these accounts may be vulnerable and should be monitored according to your credit union’s dormancy policies.