There are no configuration options within CBX that would affect this. The orientation of the pages is hard coded into each document type and is not configurable within CBX. If a document is printing in the wrong orientation, it is likely due to a configuration issue with the print session or the local printer.
- Verify the print session settings:
- In this case, it is easiest to rebuild the print session from scratch to ensure all settings are correct
- First, close out of the print session if it is signed in
- Delete the icon from the desktop
- Point your browser to http://updates.cubase.org/
- Select your credit union in the list
- Click and run the link for "Create GOLD Printer" on the right
- Select the correct model in the drop down, enter the printer ID, click OK, then Create
- The icon will be recreated on the desktop
- Open the printer and assign the correct local printer (How do I do this?)
- Verify the Windows print driver:
- Follow the instructions from the manufacturer of the printer to install and verify the print driver
- If you require assistance, contact CU*Answers Network Services
- If the software changes do not affect the orientation, perform a "factory reset" on the printer to restore all settings to default. For informaiton how to perform this, refer to the printer manual from the manufacturer.