Although it is rare, it can sometimes happen when the credit union’s normal ACH processing is being performed by Ops and collides with an individual member posting their deposit early. While we have many stopgaps in place to control this, there are rare instances where this can still occur.

If you have a member notify you that they received an error message while attempting to post an early ACH deposit, you will need to manually post the ACH item for that member. The system will NOT post the item on its original effective date. Be sure to offset the ACH Clearing G/L when posting this via account adjustment.

TIP: If a member reports an error, you can look at the PACXTB report for the information you’ll need to perform the adjustment.