There are several layers of redundancy within the ASP system.  Following is an outline of the movement of the document from PC to the secure database.  Included are the redundancy layers.

1.) The document is created at the workstation. These documents are typically archived on the PC for 7 days after being successfully sent to the iSweep appliance. If they are not successfully uploaded to the iSweep Appliance they will remain on the workstation until they can be successfully uploaded.

2.) From the workstation this document is forwarded to the iSweep upload appliance.  The iSweep appliance uploads the images to the idocVault server in Grand Rapids Michigan. If the iSweep appliance cannot successfully upload to the iDocVault servers, it will store them until communication can be restored and the documents can be successfully uploaded.

3.) The document is then uploaded by the iSweep appliance to the online archive on the iDocVault servers at CU*Answers' secure data center.