Passwords do not expire according to a set period (such as every 30 days).  However, you can activate a feature called "non-use expiration" for your online banking passwords.  This is a feature that automatically locks a person from logging in to online banking if they have not logged in during the past 90 (or 60, or whatever) days. We recommend a setting of no more than 90 days, although 60 or even 30 days is even better.

Remember that your most vulnerable accounts are those where members aren't logging in regularly. If a bad guy steals a member's identity and manages to get their login information, members who have never logged in to online banking to set their own, personal password are vulnerable. By reducing the time their password is usable, you help reduce the risk of someone gaining inappropriate access to their accounts.

If you'd like to do this, just fill out the It's Me 247 Configuration Change Request form using the link below. 
(Self-processors can change their own settings via OPER Tool #5356 Online Banking Configuration and OPER Tool #5511 Audio Response Configuration.)