To exclude persons or organizations on the lending fraud block list from receiving your 1Click Offers, exclude the members on the Block New Loans (BLOCKLNAPP) table/file when creating the list of accounts that will be included in the offer.

Following are some helpful tips to keep in mind when you have existing offers: Do not make adjustments to your Product Configuration when it is tied to an existing offer. Never delete a Product Configuration that is tied to an existing offer. Within the Product Configuration, be sure you configure a Delinquency code , a Maximum # of payments and a Frequency code of monthly in General Information section and a Del fine code , a Term default , and a Frequency code of monthly on the Online Banking   More...

We'll be showing those in the new member messages area, which appear immediately above the member's Favorite Accounts list on the home page. See the related link below for samples of those messages.

No, the 1Click Offers feature does not specifically support MLA requirements. MLA grants a number of protections for active duty service people and imposes specific requirements on the credit union in granting credit. At the heart of the matter is the calculation of the Military Annual Rate (MAPR) and the disclosures required prior to or at the time of extension of credit. The act requires that a unique APR be calculated incorporating things such as fees and credit life or disability. The MAPR   More...

1Click Offers are purged monthly on the 2 nd Saturday of the month. If the 1Click offer is older than 30 days old at the time of the purge, it is purged. This means that 1Click offers may not be purged for a longer period if they are not over 30 days old at the time of the purge.

Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead of running the offer for a batch of members, make the Query for just a single employee account or a group of employees. Sending a test offer helps to ensure that all key data elements are correct. When verifying your test offer, we recommend verifying the items below and any others you feel are key data points. Interest Rate Loan Amount Ter  More...

Depending on the size of your batch of 1Click Offers, processing times may be extended. Large batches, such as in the thousands, may take up to 10 minutes to process. Please remain on the screen until your batch has completed processing.

Truth-In-Savings requires certain disclosures on periodic statements. One of the disclosures required on dividend-bearing accounts is the “annual percentage yield earned (APYE)”. The APYE is an annualized rate that reflects the relationship between the amount of dividends actually paid to the member’s account during the period and the average daily balance in the account for that period. *Note - this calculation uses the member’s average daily balance for the period,   More...

Yes! Here's a list of just a few of them: Stuff members will love: Favorite accounts - Which accounts they want to see front and center when they log in. Favorite features - Features they want to see along with their favorite accounts, like quick transfer, eStatements, and bill pay. Member messaging - Neat little scrolling ads that pop up to alert members about messages they've received, documents ready for eSignature, password change reminders, and 1Click offers. And our favorite new   More...

Unlike 1Click loan offers, a member message will not appear at the top of the home page for CD or Share Secured loan offers. Instead, members will see a new option on the contextual menu when they click on any eligible CD or savings account. You can label this anything you like, such as Borrow on your savings account or Borrow from my Certificate .

Unlike 1Click loan offers, a member message will not appear at the top of the home page for Deposit Secured loan offers. Instead, members will see a new option on the contextual menu when they click on any eligible CD, checking, or savings account. You can label this anything you like, such as Borrow on your savings account or Borrow from my Certificate .

The APY calculates the annualized rate for a savings product and adjusts for compounding. It assumes a balance of $1,000 for a 12-month term. It also assumes no withdrawals are made during the 12 month term. Truth-In-Savings (TIS) regulations require this disclosure to help people compare savings products, apples to apples, across multiple financial institutions. The APYE calculation is also required by TIS, and can be reported to members via their statement. It is the annualized rate that ta  More...

The member messaging feature gathers prompts such as password reminders, secure message center notifications, and the like into a centralized member communication tool. These appear as a swipe-able banner immediately above the member's Favorite Accounts list on the home page. If no messages are waiting for the member, that area will disappear and Favorite Accounts will move up to fill in that space. These are the types of things that will be communicated via this message area: ACH pending  More...

The Audit Link service consists of three interrelated business activities. The first is an overall analysis of the credit unions needs, hot buttons, and recent audit or examination findings. This analysis is designed not only to tailor the program for the credit union but also to facilitate an overall general compliance tune-up. The second area of this initiative is the development of a daily, monthly, and quarterly roadmap of tasks to be completed. This is where the credit union would see the  More...

Biz Watch for ACH and Positive Pay are available to business owners using BizLink 247 but not to consumer owners using It's Me 247 . Learn more about the features below. Username Jump Personal Information 1Click Loan Text Banking Tiered Services Credit Score eAlerts Money Map Order Checks Password History Qualified Dividends Score Skip Pay (for consumer loans) Debit Card Round-Up

Yes! We offer this service so that you can allow members using current versions of Quicken to download data from online banking. ( It's Me 247 will also continue to offer the older QIF file format which works with Quicken versions 99 through 2004.) As explained in the brochure (see the link below), there is a startup and an annual maintenance fee from Qucken to offer this feature to members. (CU*Answers has paid for all of the development and testing and will not charge your credit union a  More...

Because the APY calculator on CU*BASE uses the Minimum Balance configured for that CD Product to perform the calculation. It does not know the member's certificate balance and term. The TIS form calculation is based on the ACTUAL balance of the CD and it annualizes the CD Term. The variance is within compliance tolerance, usually no more than 0.01%.

No. Term share deposits do not fall under the APYE member statement disclosure requirements Annual Percentage Yield TIS

If you use the CU*BASE Escrow Payables system for your mortgage loans, you can obtain the yearly amount that is being scheduled to pay for PMI from the Escrow Disbursement History on the individual loan. Launch Tool #570 “Open /Update Escrow Disb. Records” Enter the mortgage account number Select the Payee that represents the member’s PMI Choose the History option Depending on when you view this history, of course, you may need to extrapolate any remaining months of the year t  More...

More information can be found in Chapter 13 “ODFI Audit Requirements and Rules Compliance” found on OG52 of the NACHA Operating Rules. The first sentence in Chapter 13 states: All ODFIs, Third Party Service Providers performing a function of ACH processing on behalf of those ODFIs, and Third Party Senders must perform an annual audit to determine compliance with all provisions of the NACHA Operating Rules. Third Party Service Providers and Senders are very well defined in t  More...

CU*Answers provides a unique business model. It is built upon the concepts of credit union equity, return on investment opportunites and a level of participation, cooperation and client utilization that exceeds traditional client and vendor processing models. For a more complete discussion of our unique vendor model, take a look at our most recent Annual Report.

Yes. The annual Year-End Processing Guide includes specific steps on preparing your A/P vendors for annual 1099-MISC reporting. Certain configuration settings are needed to ensure that the system calculates the amount paid to the vendor for the year and places it into the Previous year 1099-MISC amount field on the vendor record during year-end processing. Prior to year-end: Verify the setting of the Create a form 1099-MISC year end flag on each vendor (via Tool # 990 Work with A/P Vendors )  More...

Use the link below to take a look at our latest Annual Report for ownership statistics.

The Monthly Minimum Balance Service Charge looks at the balance in a field called MMBAL. This field stores the Monthly Minimum Balance. There is another field called MINBAL, which holds the minimum balance used for dividend calculations, which could be quarterly, annually etc.

Elections are held at the Annual Stockholders Meeting currently scheduled in June of each year.