Yes. You can use Tool #371 Fee Waiver Information Report that displays the member account, the employee name, the original fee amount, and the actual fee amount subtotaled by the type of fee. This report can be for only manual waivers or for both manual and automatic system waivers. You can also use Tool #369 Fee Income/Waivers Dashboard and Tool #372 Fee Waivers History by Employee for an on-screen display of this data, complete with selection filters and other tools to help you analyze the   More...

Dashboard lists like this are limited (by our core IBM platform) to a maximum of 9,999 records. Certain analysis features that count and display summary information are able to deal with much higher quantities of records, of course, but any program that lists records one after the other, the way these dashboards do (it's sometimes referred to as a subfile ), cannot accommodate more than 9,999 individual items in the display. That's one of the reasons we include so many filters so you   More...

To analyze Member Trackers, simply run a report in Tool #664 Print Member Trackers . When configuring Tracker Type ( Tool #277 Configure Tracker Types ) and Memo Type ( Tool #260 Configure Memo Type Codes for Trackers ), you created specific codes that track these types of records. Tool #664 allows you to generate a report based on multiple search criteria, including Tracker Type and Memo Type, as well as date range, and Employee ID. Additional options are available to analyze Sales Trackers via  More...

The NSF Statistics Dashboard (Tool #557) will track this information for you automatically. It is separated into the NSF category and the Courtesy Pay Category. Credit unions are using this dashboard to help predict averages of NSF/Courtesy Pay fee income and also to track how many members may be using the service. You can click on any of the origins (listed in blue text) and you can drill further to members who had more than X transactions in a specific month. There are a lot of graphical oppor  More...

No, those statistics are only updated when the original posting program charges a fee to the member. The idea behind this stats file is to record the member was NSF when the item originally came in, regardless of why. There may be several reasons why you reverse the fee, not all of which would mean the history should be changed. (For example, say the item came in NSF but the member had called and said his paycheck was coming tomorrow, so you gave him a break and reversed the fee. In this cas  More...

Printed Statement Style fees are triggered only by production of a regular account statement (based on a file called STPRINT01, which is generated only with regular statements, not CC statements) . If a member gets only a credit card statement, they wouldn’t get a fee that particular month. If the next month they get both a credit card statement and a regular statement, then they would get a fee that time. (Note: We do always produce a year-end statement for every member, no matter wha  More...

YTD Fees for loans on a statement come from file LNFEES. That file is updated as part of EOD for the sole purpose of printing of YTD and Period Fees totals on statements as per Reg Z. The LNFEES file has a bucket for each month for totaling all fees; it also has a YTD Fees bucket. For credit cards, Reg. Z fees are split out on the statement at the time the statement is created. Fee transactions are identified based on the criteria outlined below, and the YTD Fees and YTD Interest totals are c  More...

This happened because the account was already on the active dormancy list before it was marked to be excluded from dormancy monitoring. Use Tool #985 Work Dormant Members to delete that account from the dormancy list. The next time dormancy is monitored the system will honor the exclusion flag. Dormant

There are two primary reasons we charge this fee: Our belief that we should do our best to keep our fees down when credit unions do not earn. This is why, for example, It's Me 247 mobile web is offered free to our credit unions. It's also behind our constant pressure to reduce fees where CUs have no basis or belief they can charge for a defensive, relationship service. Charging for these services in this manner fund other areas where the direct expenses cannot easily be identified wi  More...

This is done via Tool #188 Cashed Check Fee Configuration. See below for more information on this feature. All check cashing or check negotiation fees (check cashing fees that are charged even if the funds are deposited) are charged on the main Teller Posting screen using the field at the bottom of the screen, which takes away from the cash back amount. The system will evaluate the entire transaction to determine whether the fee should be charged or not, according to your configuration.

ISA (Foreign Conversion) Fees have two different calculations based on whether the transaction being processed is being done in US funds ('no conv' as displayed on BIN configuration screen) or will require a conversion from the 'foreign' country's currency to US funds (w/conv as displayed on BIN configuration screen) for processing. The way it is determined which fee should be calculated is within the 'transaction' message that your vendor sends to CU*BASE for process  More...

In many cases, the reason an opted-out member receives the non-return fee is because this transaction is a recurring payment. Recurring transactions are not covered by the Reg. E Opt In/Out requirements. You can identify this by the * after the DBT/WDR trans description on the member's transaction history. Recurring transactions are posted and fee'd even if the member is Opted Out.

This situation could occur if your credit union charges a Service Charge fee to members who do not belong to a particular Marketing Club. If a member does not have funds to cover the Club dues at the time the dues are posted, this member's status in the Club is changed to P for pending. (This can be confirmed on the TCLUBFEE exception report.) When the Service Charge posting program is run, the member is then charged the Service Charge fee (since the member is not currently active   More...

If you would like to warn your members who are about to go dormant about dormancy fees that will soon be assessed to their accounts, use the Dormancy Predictor file (DIWARN) in your credit union’s QUERYxx library. This file contains the account base only and is done during EOD on the first of the month (so it’s available to you starting on the 2nd). This file can be used with Member Connect features to generate mailing labels or send emails to these members before they actually be  More...

There are two steps: Choose Which Activity is Tracked Modify your NSF Configuration (Tool #558 NSF/OD Transfer Configuration , then #1) to indicate which origin codes will be counted in the fee totals. For example, you might need to report only fees that relate to share draft postings, but not include ACH or bill payment activity, based on your interpretation of the reg. as it applies to your situation. Change Statement Print Configuration Contact a Client Service Representative and request t  More...

Misc. Member Account Forms are configured using Tool #261 Configure Misc. Member Accounts Forms. Choose F9-Edit Paragraphs to edit text that appears on your forms.

Using CU*BASE to Comply with New Rules for Tracking Beneficial Ownership FinCEN has issued new rules under the Bank Secrecy Act that require financial institutions to identify and verify the identity of the beneficial owners of all legal entity members (corporations, etc.). Under the final rule, credit unions are required to have written procedures to identify and verify beneficial owners of legal entity members who open new accounts on or after May 11, 2018. In addition to identifying and coll  More...

Yes. The credit union can configure multiple service charge codes with different fee amounts. These can be linked to the Tiered Service Scoring participation levels.

These message indicators appear on the CU*BASE loan insurance premium posting report (TCUNAS2 / TCUNAS3) and the Debt Protection Fee posting/exception reports (TCUNAD2 / TCUNAD3). By looking at the reports, you can tell if a premium / DP fee posted or not based on the exception. LOAN INSURANCE MESSAGES ADD SIGN There is joint coverage on this loan. There is either no 'additional signer' record, or the birth date for the additional signer is missing or invalid. JT TO SG There is joint cov  More...

The member will be subject to the teller credit union's configured check printing fee (the shared branch where the transaction is being performed ).

No. The monthly billing will show a count of Active Memberships and Written Off Loans . The Written Off Loans count will have a price of zero and is excluded from the Active Membership count. Written Off Loans are defined as loan records with a WRTOFF (write off ) flag equal to 1 . For a discussion of the difference between a written-off loan (debt that is still collectible) vs. a charged-off loan (where the loan has been closed), refer to the Write-Off/Charge-Off Tools booklet lin  More...

Because Deposit Item Fees do not depend on a transaction, the posting follows the suffix order of the member's lowest checking account suffix. If funds are not available it proceeds to the next highest checking account suffix. If no funds are available in any checking account it will look to the Regular Share suffix of -000. If it doesn't find sufficient funds at that point, the member is listed on an exception report for credit union follow-up.

Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the changes ma  More...

The Monthly Minimum Balance Service Charge looks at the balance in a field called MMBAL. This field stores the Monthly Minimum Balance. There is another field called MINBAL, which holds the minimum balance used for dividend calculations, which could be quarterly, annually etc.

When you use the filter buttons on the File Maintenance Inquiry dashboard (Tool #159: Audit File Maintenance Inquiry (CUFMNT)), indicators note which programs, fields/columns, and files/tables AuditLink has flagged as “critical” for auditing teams to monitor on a daily basis. You can quickly sort by that indicator and select only those items for a quick scan of maintenance that directly affects member accounts. Below is a listing of these critical items. Columns/Fields Field Why   More...