There are two ways to accomplish this: The first way is to use the Marketing Opt-Out flags on the member's MASTER record. Introduced in the CU*BASE 9.2 release (August 2009), these are two flags that can be checked to exclude the member from third-party marketing communications and/or CU-related marketing commnunications. See the Opt Out link below to read more about the use of these flags. When creating a database file using Member Connect tools, or the CU*BASE List Generator, or even t  More...

All vendor (CUNA or any other insurance vendor) Loan Insurance and Debt Protection Reports can be found in CU*SPY. They can also be directed to print or archive using menu Tool #573 OUTQ Report Control . The Report Names in this option are: Loan Insurance = TCUNAS/QPRINT2, TCUNAS QPRINT3, Debt Protection = TCUNAD/QPRINT2, TCUNAD/QPRINT3. One report is the actual posting of the premiums, the second report extracts and of the 'exceptions' in one list, making it easier for a team member  More...

We recommend that you contact CUNA for claim / benefits information. They can be reached at 800-356-2644.

The $5,000 hold isn't something CU*BASE does currently and is manually performed at the credit union level, by creating a second hold record for the amount exceeding $5,000. On the second hold, the Reg CC release date must be set to the same date as the Release date , so that a second Reg CC release of $225 isn't performed. This will require a new internal procedure for your credit union. Use Tool #919 Update Uncollected Funds Information to add a new hold record or adjust an existin  More...

This new loan coverage is NOT an insurance product, therefore not governed by normal Insurance regulations/audits. It is designed to cover situations not normally covered by Disability/Life Insurance. For example: divorce, loss of a job, drop in income. It uses a Level Rate calculation and cannot have the words insurance or premium used on the posting of the debit to the loan. Although it may currently be used as a self-insured offering, insurance companies warrant the loan disclosure fo  More...

Option 1: Create a Misc. Member Account Form with the appropriate text, and add a procedure for your loan processors to print this form whenever a loan like this is created. Since the CU*BASE online credit bureau system has no way to know if a credit score is used in the underwriting decision, nor whether the credit report was used for a mortgage or home equity loan, this will be manual process. HINT: This step could be added to the Electronic Checklist feature for your mortgage and home equity  More...

There was a rewrite by CUNA effective April 1, 2014 that states that if a loan is over 120 months, you cannot add insurance to it. Your example was for a Home Equity Loan for 240 months. CUNA insurance only goes out for 120 months so you receivced the error term is over the life maximum term . Please call your CUNA representative if you have any further questions.

Here are some ideas of ways you can use existing CU*BASE tools to fulfill your credit union’s responsibility to comply with this requirement: Option 1: Add verbiage to your delinquency notice event(s). Option 2: Send a notice to all home banking members via a Home Banking comment. Option 3: Create a Misc. Member Account Form to be printed on demand and mailed to the member after a new membership is opened, or when creating a new loan account. IMPORTANT: Since this notice cannot be inclu  More...

The J. D Power collateral integration tool will only shows values for used vehicles. Also, the tool goes back 19 years according to J. D. Power. Anything older would fall into the ‘classic car’ category.

CU*BASE is certified by CUNA Mutual for both loan amortization and premium posting. We can support CRI insurance packages for consumer installment loans. This means CRI does not calculate balloon or single payment loans with the calculation supported by CUNA specifications. The member's age may also be a factor. CRI uses age at loan issue through out the term, even if the member passes the insurance age limit. CUNA ceases the coverage. But don't despair - CRI can supply you with a PC loan ca  More...

Forms required for new account opening can be produced from CU*BASE like other share or share draft accounts. CUNA produces applicable forms which comply with HSA regulations as well. CUNA forms that credit unions may want to obtain include: HSA Custodial Application which documents the beneficiary information, HSA Contribution Direction, and HSA Withdrawal Instruction. Annually, according to the IRS schedule, the 1098-SA for distributions from the account and 5498-SA for contributions to the  More...

If you are sending your Member Connect files directly to CUNA , you will choose option # 16 ( CUNA Address File Preparation ). CUNA has previously requested that we remove account numbers from the Member Connect files sent directly to CUNA , and this option will do so . However , if you are sending your Member Connect files to a vendor such as Sertech , they require account numbers and you will want to choose option # 15 ( Sertech Address File Preparation ) to have the numbers included .