If the transaction was performed the same day, reverse using Tool #31 Reverse Tran/Adjust Tlr Drawer (Same Day) and then rerun transaction correctly. If the transaction was performed on a previous date, reverse using Tool #354 Effective-Dated Transfers . CU*BASE will automatically adjust the dividend/interest amounts for you. If you want to be able to override the dividend/interest amounts, use Tool #353 Effective-Dated Account Adjustment instead.

You can use a third party tool to work your asset and liability projects and the associated income and expenses. Just remember that you can only upload the income and expense figures into your budget. The upload tool does not support uploading resulting balances for asset and liability G/Ls.

If you have two packages you want to merge, you'd have to delete one of them, and then use the add existing button in the remaining one to associate the saved documents with it. When deleting the unwanted package, the system will ask you if you want to delete the saved documents associated with it. Make sure you don't delete them! In the remaining package, you'll highlight the missing document you want to add and click the Add Existing button. This will bring up a search window.  More...

It is possible to have two people review the same loan application screen. This is helpful if you would like for two people two review the screens together who are on different workstations. For example, you may have a loan officer and a loan underwriter review the screens together. If you review loan application screens this way, the last person to leave the screen will have their changes saved. Let's review this example: Sue Loanofficer and Mary Underwriter are reviewing a loan applic  More...

You can use Tool #902 Update Membership/Account Reason Codes to update the following: You can change the Membership Open Reason Code on a current, active membership (alters the NEWACT field on MASTER). You can change the Membership Closed Reason Code on a closed membership (alters the NEWACT field on MSHIST). You can change the Account Open Reason Code on a current, active sub-account (alters the RSNCDEOPN field on MEMBERx). You can change the Account Closed Reason Code on a closed sub-account   More...

The large loan payment was applied as a principal-only payment, which does not move the next payment due date on the loan. When the payment was reversed using the 95 reverse loan payment code, the due date was backed up and made the loan delinquent. That evening, the Auto Funds Transfer system tried to satisfy the delinquency on the loan because the delinquency control flag was turned on in the AFT record. Whenever you reverse a loan payment, make sure to review the loan due date before an  More...

Yes. There is an Amortization Default option available in each of your Loan Product Code configurations which allows credit unions to default amortization criteria such as: Delinquency Fine Code, Rate, Payment Frequency, # of Payments etc. The system will then default this value into the applicable fields when creating a new loan request. These defaults are intended to provide consistency for all new loan requests, but can be changed/edited during the loan request process if necessary.

Prior to the 16.10 release, the SSA began using multiple Company IDs, and it was recommended that credit unions consider using Automated Funds Transfers (AFTs) to handle distributions. Beginning the 16.10 release a new cross-reference system will be implemented that will automatically funnel all incoming company IDs from the Social Security Administration and treat them as if they came from one, consistent company ID we’re referring to as the “Primary ID.” With the changes ma  More...

If you or your member notice an account is not being updated (or the additional signer on a loan) you should first try to find out if the loan/additional signer was included in the file sent over to the bureau. You can do this for the most recent reporting cycle by running Tool #658 Print Loan Info Sent to Credit Bureau . If the member loan/additional signer information (defined by METRO 2 as the J1 segment or J2 Segment) is present in that file you need to look further into the following types  More...

Yes! Starting with the 23.05 release, CU*BASE lets you configure your online banking rate boards for savings, certificate, and loan products, so that products are shown only in BizLink 247 business online banking, or in It’s Me 247 online banking, or both. When setting up a product to appear in online banking (via Tool #506 Member Rate Maintenance for savings or certificate products, and via Tool #470 Loan Product Configuration for loan products), you’ll see checkboxes to activate  More...

The two reports are using different criteria to determine loan delinquency: Loan Delinquency Analysis With the 13.0 release in the spring of 2013, the Loan Delinquency Analysis Report (Tool #461) was changed to report loan delinquency in days instead of months per updated NCUA requirements (see below*). The current processing date is compared to the next payment date to determine the actual number of days delinquent. This is most commonly used report for obtaining delinquency information for  More...

Here are seven things to review if you are trying to research why a loan did not report to the credit bureau. Look to see if the loan is flagged not to report to the credit bureau: Access Tool #20 Update Account Information (shortcut: acct) for the account and click the Credit Reporting Info button. The Report to credit bureau flag must be checked. Look at the Credit Report History located in Loan Account Inquiry via the Delinquency window (F23 or click the lookup button next to the Deli  More...

CU*BASE has a tool that displays application statistics in a handy dashboard format. Tool #472 Loan Queue Activity Tracking allows you to choose a date range and branch to filter the information, with additional filters such as Underwriter Code, Delivery Channel, Interviewer ID, Loan Category, Product Code, Dealer #, and Business Unit, if you wish. You can also use this dashboard to analyze the data you've selected in your filters, as well as export to a PDF or Excel format. This dashboard c  More...

These message indicators appear on the CU*BASE loan insurance premium posting report (TCUNAS2 / TCUNAS3) and the Debt Protection Fee posting/exception reports (TCUNAD2 / TCUNAD3). By looking at the reports, you can tell if a premium / DP fee posted or not based on the exception. LOAN INSURANCE MESSAGES ADD SIGN There is joint coverage on this loan. There is either no 'additional signer' record, or the birth date for the additional signer is missing or invalid. JT TO SG There is joint cov  More...

The system will advance the next payment due date depending on the payments made during the “payment period” window, which runs from due date to due date (which is not always calendar month). Once the next payment period begins, any payments made will count towards the payment amount due until it is fully satisfied, at which point the due date will advance to the next payment period. Payments may still be made during the current payment period; however, any overpayments will be c  More...

Yes. It is possible to maintain the loan category as long as both loan categories have the same Process Type (E=Closed End, L= LOC, M=Mortgage etc). The maintenance screen also allows for the new category principal G/L which should be used to insure the loan category value is using the correct general ledger number for principal. The member's principal and accrued interest balances will be updated in the general ledger during end-of-day. Therefore, no manual journal entry is necessary.

With the Effective Date Account Adjustment feature, you can post an adjustment with an effective date in the past. This feature can be used to post a transaction to a member’s account and have the system automatically calculate the adjustment to interest or paid dividends according to the effective date of the adjustment. In a nutshell, it effectively back-dates simple, common types of transactions with a notation in transaction history indicating the effective date. It currently works o  More...

When setting up the loan request, enter a First payment date that is the appropriate month-end date. For example, if creating a loan request on August 25, you would specify that the first payment is due on September 30. Then enter a 31 into the Payment day field. This will trigger the system always to use the last day of any given month going forward (31, or 30, or 28 or 29 for February). To adjust this on new loan requests going forward, set the Day of first payment as 31 using Tool #470 Loa  More...

To charge off and close a loan, use Tool #1006 Write Off / Charge Off Loans and choose Charge Off. The loan account will be closed and a record written to the write-off/charge-off history dashboard. You MUST include a reason for closing the suffix. write off write-off writeoff written off written-off writtenoff charge off charge-off chargeoff charged off charged-off chargedoff

When building a loan category or changing the general ledger number in an existing loan category the sysem requires that the G/L account number be built in Tool # 383 GL Account Control Configuration first. This will ensure the accrual of interest during end-of-day processing. Contact a client service representative for help with this tool.

The most likely reason is that someone posted an account adjustment to pay off the loan and get it off the books, but neglected to clear out the interest due amount at the same time. NOTE: Remember that CU*BASE delinquency monitoring ignores loans where the balance is $0 or below, regardless of whether there is interest due or not, but the system will not close a loan with interest due, even if the principal has been paid to $0. If posting a manual account adjustment, make sure to post an adjust  More...

Yes, CU*BASE knows if your credit union location is in a community property state and has the required disclosure text coded in the loan application delivery program. It's Me 247 online banking

While in the initial Purpose Code configuration screen, click the printer icon at the top of the screen and a report is produced of the codes configured. (Use the Related Link below to see a picture of this icon.)

This report uses the field called Disbursed Amount in the MEMBER5 or MEMBER6 data file. This is an accurate representative total of the amount that was added to your loan portfolio. Other reports, such as the Contingent Liability Analysis Report (Tool #280), use the Disbursement Limit to derive the amount of contingency balance by subtracting the current balance from the disbursement limit.

Yes, both a write-off and a charge-off feature, in fact. A written-off loan is still collectible whereas a charged-off loan is released from debt and closed. Both steps are recorded as part of the CU*BASE written-off/charge-off loan history database. (Use the link below to learn more about this database and associated dashboard.) To write off a loan, use Tool #1006 Write Off / Charge Off Loans and use the write-off option. This reclassifies the loan but it is still retained on the member r  More...