Yes, the general ledger entry will post automatically in end-of-day processing. Account Maintenance can be used to change the dividend application for member accounts based on the product parameters. For example, a Student Checking may have an age maximum at which point the checking account may need to move the credit union's regular checking product offering. If the Dividend Application configuration have the same suffix range, there is no need to order new checks, change any ACH or Payroll  More...

If the credit report states there are no outstanding debts, the household information is not updated. For that reason, the loan application Debts screen, accessed via Tool 2 Work/View Loan Application , will reflect data from the last loan application on file. In these cases, the Current Balance values on the Debts screen in the loan application may include a balance for loans the member has paid off.

Yes. There is an Amortization Default option available in each of your Loan Product Code configurations which allows credit unions to default amortization criteria such as: Delinquency Fine Code, Rate, Payment Frequency, # of Payments etc. The system will then default this value into the applicable fields when creating a new loan request. These defaults are intended to provide consistency for all new loan requests, but can be changed/edited during the loan request process if necessary.

CU*BASE has a tool that displays application statistics in a handy dashboard format. Tool #472 Loan Queue Activity Tracking allows you to choose a date range and branch to filter the information, with additional filters such as Underwriter Code, Delivery Channel, Interviewer ID, Loan Category, Product Code, Dealer #, and Business Unit, if you wish. You can also use this dashboard to analyze the data you've selected in your filters, as well as export to a PDF or Excel format. This dashboard c  More...

Yes, CU*BASE knows if your credit union location is in a community property state and has the required disclosure text coded in the loan application delivery program. It's Me 247 online banking

It is not recommended that you make a non-member fill out both a loan application and then go through MAP/MOP after that. The way these work currently, there is no way for the system to know those completely independent applications have anything to do with each other. Normally, when a non-member loan app is submitted, a non-member record is created. In the normal workflow of an employee approving that app via CU*BASE, the data is moved from the non-member table to the MASTER table for the ne  More...

You'll find this information in online help while working on each of the individual loan application screens. Look under the heading Field Descriptions for information about what fields, if any, from that screen will appear on the short-form loan application. For example, on the Employment Loan Application screen, the fields that will print on the short-form app will appear in blue text in the list of field descriptions. (Click the link below to view this.)

When you see the 'pass decision' status, this means that the application passed your filters and then passed the model. The underwriting ratios are not a hard stop and will not cause an application to pass or fail. Based on the workflow, a model is requested and a decision has already been made by the time those ratios calculated. The ‘fail’ flag in the underwriting ratio is simply a visual indicator to the loan officer that the ratio is potentially higher than normal.   More...

It is possible to have two people review the same loan application screen. This is helpful if you would like for two people two review the screens together who are on different workstations. For example, you may have a loan officer and a loan underwriter review the screens together. If you review loan application screens this way, the last person to leave the screen will have their changes saved. Let's review this example: Sue Loanofficer and Mary Underwriter are reviewing a loan applic  More...

Depending on your browser or your device, the date picker will vary. For mobile devices, the loan form currently tries to prompt the native date picker of the device. There are variances between iOS and Android that might be confusing. For the iPhone, the date picker is pretty straightforward and it's pretty easy to change the year. However, on an Android it's not as obvious. The trick is to tape on the year itself, which pops up a rolling list of other years to choose from. See   More...

If a person or organization is added to lending denial of service block list, an employee cannot open a loan under any membership owned by that SSN/TIN. They will see messaging that the “SSN/TIN appears on block list” directly after selecting the membership when attempting to create a loan application for that SSN/TIN in CU*BASE. Additionally, for online loan applications, the loan officer will see messaging “On Fraud Block List” when working an incoming loan application   More...

There is a file HBMASTER that you can query to find the membership applications you have received via online and mobile web banking. To work these applications, use Tool #13 Work Online Banking Apps/Requests .

Suspended Dividend Application Configuration Codes (found in Tool #777 Savings/Checking Products Configuration ) cannot be deleted if there either active member accounts (found in data files MEMBER1 MEMBER2, or MEMBER4) or member accounts closed in the current year (found in data files ACHIST1, ACHIST2 or ACHIST4). The dividend application codes are used for their description of the share/draft product on member statements for closed accounts for the current year. They can be deleted once the an  More...

Membership applications that have the same SSN as one already on file (either the applicant or joint owner) will be submitted as an application for the credit union to work. Since the system has no way to know whether the new data is for the same or a different person, these will require extra attention since if they are accepted, the data submitted in the application (such as address or phone number) will override personal data saved to the membership or non-member record that is already saved  More...

The IRS, which makes changes to tax form layouts almost every year, recently added this new informational box to form 1098 to report the balance on a mortgage account as of January 1 of that same tax year. Each year on January 1 we capture the loan balance on all loan accounts in a special file, and then when tax forms are created at the end of the year we can use that figure. Therefore, for loans that were opened in a prior tax year, this balance is usually easy for members to understand.   More...

Yes, but you’ll need to do this via an automatic transfer procedure. Here’s how it works: You transfer money to a specially-designated savings account every week (or any time you want). Then, you set up an Automated Funds Transfer (AFT) that will automatically transfer your full mortgage payment from that savings account to your mortgage loan on (or before) your due date each month.

How you apply the payment properly depends on what type of situation you are in. Following are instructions on how to handle both prepaid interest types. Perform these entries via Tool # 492 Member Account Adjustment (Full) : If the prepaid interest is a positive entry: Type Amount Description Interest Offset G/L# Offset Location 92 $X.cc PREPAID INT $X.cc INT G/L BR# 85 $X.cc PREPAID INT $X.cc INT G/L BR# $X.cc is the prepaid interest amount The first transaction puts it into the interest buc  More...

A single co-borrower name will automatically appear (if applicable) in the Account Information section of the mortgage statement. The co-borrower name is pulled from the Additional Signers (ADSL) table using the record with the lowest sequence number. Note: Only one name and address displays in the name/address section at the top of the statement.

For a typical mortgage (with the 360-day interest calculation), in order for the system to post your payments correctly, if you have more than one payment to make you must make each one separately. For example, if your mortgage payment is normally $1,000 and you want to make two payments, you must do two separate transfers of $1,000 each. (If you tried to transfer $2,000 at the same time, the first $1,000 would make your payment and the rest would go directly to principal only.)

When researching payments made on a 360-day interest calculation loan, there are two easy ways to know the status of a payment: 1. If you prefer to do your research through conventional CU*BASE tools, try Member Inquiry (Tool #6 or F1 from the CU*BASE home page). After accessing the membership, double-click on the loan account to bring up the account information, then press Enter to proceed to the history of transactions for that loan. Once there, you can highlight the particular transaction y  More...

For a standard mortgage (360-day interest calculation) there are two ways to do this: One way is to transfer an amount that includes both your regular payment plus the extra you want to put on principal. When the confirmation message appears, you will see exactly how that money will be applied to principal and all you need to do is confirm that the amounts look right. The second way is to transfer any amount you wish, then when the confirmation message appears, choose the option to put all of th  More...

NMS will need access to Tool #3555 NMS Combine Surf Files . This is custom tool, which means we will need to adjust settings on our end so your credit union has access to the tool. This is normally done as part of a regular CU*BASE release, although special arrangements can be made. Contact a CSR for assistance. Once the tool is activated for you, then your credit union's security officer will be able to grant NMS authority to the tool as usual via CU*BASE Employee Security. Once the user h  More...

This comes from the Workstation Device Configuration in CU*BASE. To view or change this: Launch Tool #326 CU Hardware Configuration Select Terminal/Workstation In the list of workstations, locate the ID of the workstation you are looking up and double click on it (or just type the ID and press Enter) This will open up the terminal's configuration in CU*BASE. In the middle is the list of default printers where your documents will print: General Printer - this will be the printer to which a  More...

Yes, since the mortgage statement functions as much like an invoice/bill as is does a statement of account activity. In addition, if a member would not otherwise qualify for a regular statement in a given month, the mortgage statement will still be generated, in order to provide the required information for the member’s mortgage(s). We will adhere to Statement Mail Group code settings as well as existing eStatement enrollments relative to delivery.

Prepaid interest on a mortgage consists of monies taken in at loan closing and is generally calculated for the odd number of days to the end of the month. Review links below for more information for information on applying prepaid interest properly on a morgage loan. This interest is applied on a date decided by the credit union. A recommended date would be the last day of the month, unless it is a Freddie Mac loan, in which case it has to be the 15th.