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  • 1. Where in CU*BASE do I got to modify receipt settings to activate Native Receipts? Public
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    Imaging solutions will need to first activate Native Receipts in the Operations side of CU*BASE. Then the settings that control Native Receipts can be adjusted via Tool #1775 Workflow Controls: Xpress Teller and Tool #1005 Workflow Controls: Teller Member Service (for Standard teller). Refer to the related links below for more information.
  • 2. Is it possible to upload promotions to print on vertical receipts? Public
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    No, it is not currently possible to upload promotions to print on vertical receipts. While our Imaging Solutions team does not have any current plans to implement this feature, that is not to say it would not be considered in the future, as part of the ongoing evolution of our planned native receipts project. Read more about Native Receipts in the Kitchen .
  • 3. CBX Station Control Deployment Public
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    Download the Software Note: Our network requirements have been updated and can be found here . Please verify with your IT vendor that these changes have been put into place before attempting to download Station Control. You can download CBX from this link . Site-Four clients please use this link . Instructions for Manual Install of CBX Station Control Run the downloaded CBX Install Suite Prod CBX1.exe installer. This will require administrative privileges on the workstation. 1. On the CBX In  More...
  • 4. What are the cuasterisk.com network requirements? Public
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    General Requirements CU*BASE GOLD, CBX, and the associated cuasterisk.com software suite ( Station Control , ProDOC, SearchLink, etc.) require that the following networks be routed to the cuasterisk.com network (typically via a CU*Answers Cisco router): For all CU*Answers privately routed networks below, all ports/services should be allowed outbound from any device accessing CU*BASE or CBX. Required for standard Production connectivity: 63.150.21.96/27 63.236.240.16/28   More...
  • 5. Why does my credit union need Station Control for CBX? Public
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    As we transition from CU*BASE GOLD to CBX, we are shifting from an application that runs directly on a workstation to a more modern, browser-based solution. Previously, CU*BASE GOLD relied on command-line arguments and local temporary files to interact with multiple applications. This approach is not sustainable for the future, as web browsers lack the capability to execute command-line requests and require called applications to be installed and registered on the system. To address this limitat  More...