The system will advance the next payment due date depending on the payments made during the “payment period” window, which runs from due date to due date (which is not always calendar month). Once the next payment period begins, any payments made will count towards the payment amount due until it is fully satisfied, at which point the due date will advance to the next payment period. Payments may still be made during the current payment period; however, any overpayments will be c  More...

Yes. It is possible to maintain the loan category as long as both loan categories have the same Process Type (E=Closed End, L= LOC, M=Mortgage etc). The maintenance screen also allows for the new category principal G/L which should be used to insure the loan category value is using the correct general ledger number for principal. The member's principal and accrued interest balances will be updated in the general ledger during end-of-day. Therefore, no manual journal entry is necessary.

When building a loan category or changing the general ledger number in an existing loan category the sysem requires that the G/L account number be built in Tool # 383 GL Account Control Configuration first. This will ensure the accrual of interest during end-of-day processing. Contact a client service representative for help with this tool.

One reason could be that the member's loan account is not actually attached to the category for which you increased the disbursement limit. Here's the usual procedure for increasing a limit when the category also needs to be adjusted: First verify the correct loan category code by viewing the Visa loan account in Member Account Inquiry . If the member's disbursement limit needs to be greater than the category will allow, you first need to launch Tool #458 Loan Category Configuratio  More...

When creating a loan category that will be using a new suffix range, you will need to first create the account suffixes using Tool #105 Account Suffix Configuration. Choose the option Type from the drop-down and hit enter. Fill in the Account type range and enter - this must be done before filling the 3 following fields. Then fill out the Application type, Description, and Receipt description fields and enter. Once the account type range has been established, you can use the suffixes in you  More...

Yes. In the Loan Category Configuration you will see an Audio/Online Banking button. Use this to make your selections for this loan category. cuathome It's Me 247 Online Banking cu@home

Paper Grade lets you set up more than one set of score ranges and rates, each for a different grade. Since you do not receive a paper grade from your credit bureau, just leave that field blank in the loan category amortization defaults and just enter one set of score ranges and rates. This will allow the rates to be automatically pulled into the loan request based on credit score only. configuration

The two reports are using different criteria to determine loan delinquency: Loan Delinquency Analysis With the 13.0 release in the spring of 2013, the Loan Delinquency Analysis Report (Tool #461) was changed to report loan delinquency in days instead of months per updated NCUA requirements (see below*). The current processing date is compared to the next payment date to determine the actual number of days delinquent. This is most commonly used report for obtaining delinquency information for  More...

CU*BASE has a tool that displays application statistics in a handy dashboard format. Tool #472 Loan Queue Activity Tracking allows you to choose a date range and branch to filter the information, with additional filters such as Underwriter Code, Delivery Channel, Interviewer ID, Loan Category, Product Code, Dealer #, and Business Unit, if you wish. You can also use this dashboard to analyze the data you've selected in your filters, as well as export to a PDF or Excel format. This dashboard c  More...

The interest calculation types of each loan listed in the MEMBER5/MEMBER6 tables are as follows: 0 = 365 loans. The standard daily interest calculation using a 365 or 366-day year. Interest is accrued each day using a per diem interest amount. 2 = None. Interest is not accrued on this loan (used for the write-off loan category ). 3 = 360/post. Interest is based on twelve 30-day months, calculated once each month on the specified day for the current month (i.e., interest is paid in arr  More...

Online banking rates don’t automatically update based on changes to loan categories. In order for the rate to be reflected in online banking, you must also update the rate in the Online banking option of Tool #470 Loan Product Configuration . To do this, select to Change the product shown on your rate board and select the Online banking option. While the rate on this screen will reflect the change to the loan category, in order for it to be shown in online banking, you must save this scre  More...

Flex Loans allows members in It’s Me 247 to request a change in the term of their loan, which results in a payment change. This is permitted on configured products with monthly payment frequencies. The loan modification request can be immediate if the member is qualified and your credit union activates auto approvals. Otherwise, the member’s request is sent to the LOS loan queue ( Tool #2 Work/View Loan Application Status ) to be approved or denied by your loan officer. First, it   More...

With the May 2004 CU*BASE software upgrade, a new option was added to allow you to control whether or not disbursements can be made through Audio Response and Online Banking, by loan category. This feature can be turned on or off using Tool # 458 Loan Category Configuration. After selecting the loan category, use F23-Audio/PC Bank to change the setting on the new Allow disbursements... flag. loan Online Banking, distributions, CU@Home, CU*@Home

This comes from the Workstation Device Configuration in CU*BASE. To view or change this: Launch Tool #326 CU Hardware Configuration Select Terminal/Workstation In the list of workstations, locate the ID of the workstation you are looking up and double click on it (or just type the ID and press Enter) This will open up the terminal's configuration in CU*BASE. In the middle is the list of default printers where your documents will print: General Printer - this will be the printer to which a  More...

Use Tool #458 Loan Category Configuration to set up a loan category. Use Tool #470 Loan Product Configuration to set up a loan product. Refer to the resources below for more information. Several screens are used to create a loan category or loan product. The help topic below allows you to navigate to all the topics.

This can happen on occasion because of how the Partial pay* field on the loan account record works. For members who make weekly deposits toward a monthly payment due, once in a while, when the calendar weeks fall just right, that weekly amount might accumulate in Partial pay to the point where a small payment made early in the period, coupled with some leftover money in the Partial pay field from the last period, is just enough to bump the due date forward a period. Remember that a period in  More...

If the correct escrow account appears on the loan suffix, make sure the escrow account is linked to the correct loan suffix. The escrow account may have been attached to another loan suffix that is now closed. (This happens more frequently with credit unions that only have one escrow suffix.) To research use Tool #20 Update Account Information , enter in the account base, and use Enter. Select the escrow account from the listing to view the loan suffix attached to it. If needed, update the lo  More...

Credit card finance charges can be confusing as they are different from a normal simple daily interest consumer loan, because billing cycles play a part in the finance charge calculation. Both current and previous billing cycles are required for the calculation to qualify for a configured grace period. Grace period flags are determined by the credit union and disclosed in their credit card disclosures. Finance charges are waived if the account qualifies for the grace period configured in the loa  More...

Mortgage statements can be generated only for loans with Process Type M, excluding commercial loans (Master type MO). There is an activation flag in statement configuration that lets you choose whether to generate mortgage statements for ALL Process Type M mortgages, or only for certain loan categories. If the latter option is selected, there will be a flag in Tool #458 Loan Category Configuration that designates which products will receive the new statements. (NOTE: This field will be visib  More...

There are two methods used to track delinquent loans for reporting purposes in CU*BASE: Method One (for Collections tracking) We have always tracked delinquency in two separate fields for “Months” and ‘Days” in the member files. When a loan is 30 days delinquent, it shows as “0 Months, 30 Days” delinquent. When a loan is 31 days delinquent, it is “1 Month, 0 Days” delinquent. A month is always considered 30 days regardless of the actual number o  More...

The differences between the Loan/Share Trial Balance Review and the Loan Risk Analysis Report are: The Loan/Share Trial Balance Review is pulled with beginning of day totals, does not include loan category 99, but does include loans with a risk score of 0. The Risk Score Analysis Report is pulled from end of day totals, does not include loan category 99 (if excluded in the response options), and does not include loans with a risk score of 0.

When a loan is written off using the CU*BASE Write Off loan process, the system converts the Review Date field to Write Off Date. Therefore you can run the Selective Loan Information report (Tool #788) for Loan Category 99 (or the Loan Categories used for write off) and Date Reviewed (also representing Date Written Off) for the period of time you wish to review. collections delinquency bankrupt bankruptcy write off write-off writeoff written off written-off writtenoff charge off charge-off  More...

Your credit union actually gets to decide which types of accounts can receive direct RDC deposits, including both savings/checking accounts and loans. For loans: Launch Tool #458 Loan Category Configuration , select the category, then select Audio/PC Bank . The last option listed is to allow payments via RDC. For savings/checking products: Launch Tool #777 Savings/Checking Products Configuration , select the DIVAPL, then choose ARU/Online Banking . The last option listed is to allow deposi  More...

The Note # is an optional field activated in the loan category (Tool #458 Loan Category Configuration ). To be able to input a Loan Note # for loans of that category, select Use note # control. When creating a new loan account you will be able to assign a Note # for the loan, which can later be used for generating reports or queries.

Use Tool #20 Update Account Information to change the Review date field on the loan account. Depending on how your loan category is set up, this date may control whether or not the member can take additional advances on a credit card or other line of credit loan.